This article was published in ‘Business Time in Essex‘ (Issue 17, Autumn 2020), a publication associated with the Essex Chambers of Commerce.
Horizon Construction is one of the fastest-growing construction companies in the region. Now with offices in Colchester (head office) and London, it operates throughout East Anglia, London and the South East. Through its passionate and dependable team, it has been redefining the perception of customer service for construction firms since it was founded in 1999. With a renewed focus on its future, the newly branded ‘construction group’ has experienced continued success across all of its sectors: automotive, commercial, education, healthcare, and residential.
Providing a good client service is not just a marketing, tick box or aspirational exercise for Horizon Construction. The success of the organisation is greatly due to a cultural focus on building strong client relationships throughout all departments; from back-office administration and systems to front of house construction staff and the procedures in which they operate. The team is dedicated to supporting clients with services from an early planning stage through to completion and won’t leave projects until the client is completely satisfied.
Managing Director, Phil Holding, at Horizon Construction said: “We aim to provide a refreshing approach to the provision of construction services for our clients. Not all construction projects are the same, so each requires careful consideration, planning and management, which includes continuous cycles of review to assess performance against client expectations and the impact on the surrounding community and environment. Our clients are with us every step of the way in the project management process and this is where we see a real positive impact and confidence in their projects.”
One construction sector which Horizon Construction has singled out as an example of its approach to services is the success in the healthcare sector. Each of the last three awarded construction contracts for care homes in this sector is valued at over £6m. In the last 12 months, its team has had five active healthcare contracts and one of those has recently been completed.
Construction Director, Matthew Bynoe, at Horizon Construction said: “I am extremely proud of our success in the healthcare sector. Building upon our experience in other sectors, we continue to develop our connections in the healthcare sector which has seen us being awarded new contracts. We have a thorough understanding of the requirements and expectations from clients for a construction firm operating in this area. It is also quite usual to work in ‘live environments’ within existing care homes, which requires close cooperation and involvement with client management teams.”
Healthcare Homes
Healthcare Homes has been a longstanding client of Horizon Construction for over 15 years. Horizon Construction has recently completed Haughgate House care home in Suffolk. Works involved extensive alternations and an extension to create 15 new bedrooms and associated facilities to an existing care home. The original property was the home of a renowned brewing family, The Cobbold’s, which meant the design and construction works had to be sympathetically considered.
A further contract in Fornham, Bury St Edmunds in Suffolk involves a significant development to create an additional 17 bedrooms to an existing care home.
Bostall Group
The initial approach by a new client to build a care home in Dartford, Kent, was due to the awareness of the group’s construction of a new sales and aftercare facility/showroom for Porsche in Sidcup. The site involves the construction of a new 4 storey, 78-bedroom care home.
Angel Care
In June, construction began in Woodbridge, Suffolk, on a new 55-bedroom care home for Angel Care.
Oakland Care
In July, Horizon Construction was awarded the contract to build a new 72-bedroom care home in Maidstone, Kent, for Oakland Care.
Mr Bynoe said: “Naturally, we are delighted to have been awarded this latest contract. Our reputation for dependable, high-quality services and solutions is becoming ever more known across all our construction sectors. This is a testament to the commitment of our talented and exceptional team of construction professionals.”
Horizon Construction undertakes construction projects valued between £500,000 and £8m.
